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2. A Common Language
Embracing a common language to harness a broad range of
team diversity is another essential ingredient of effective team
collaboration. The SmartSkills model of mind provides a common language
for thinking through tasks and creates a practical framework for team
members to understand each other better, as well as develop their own
ability to flex their thinking energies to best match the requirements
of each task they face. A shared language for teams to work through
tasks such as innovation, strategy and project management, to name a
few, are needed to provide the necessary process skills and structure
that most teams desperately need. Real collaboration requires that teams
develop the discipline to focus their thinking energies and learn to do
the right thinking at the right time. Without an effective process
framework, team meetings get derailed, team members get frustrated
because they feel they have not been heard and precious time is wasted.
Figure 2 depicts the SmartSkills framework of mind that developed its
roots from Rhodes’ system of Effective Intelligence.
Figure 2: The SmartSkills System of Effective Intelligence

What The Six Mind Frames or “Frames of Mind” Mean:
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The Logical Mind Frame: Hard Blue |
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The type of thinking that is driven by relevance, proof, comparisons, disciplined and logical reasoning. |
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The Personal/Evaluative Mind Frame: Soft Blue |
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The type of thinking that is driven by action, personal values, commitments, enthusiasm and personal views. |
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The Analytical Mind Frame: Hard Red |
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The type of thinking that is driven by realism, quantitative information, data, precision, organization and a sense of context. |
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The Impressionistic Mind Frame: Soft Red |
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The type of thinking that is driven by impressions, sensitivity, qualitative information, concern for communication and a holistic perspective. |
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The Ingenious Mind Frame: Hard Green |
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The type of thinking that is driven by ideas, options, many alternatives and outside-the-box approaches. |
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The Imaginative Mind Frame: Soft Green |
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The type of thinking that is driven by hunches, metaphors, “what if” scenarios, vision and imagination. |
Intelligent Teams
The degree to which the group truly capitalizes on the rich diversity of
each of it members will directly affect the quality of their results.
Intelligent teams make a concerted effort to continuously improve their
collaborative skills. Collaboration requires deliberate, focused
attention and conscious effort to sustain it. Real collaboration is not
easy because it requires individuals to scrutinize the way they think
and interact, and it requires a tremendous amount of emotional
self-management. It’s when the stakes are high and the pressure is on
the team to perform better when emotions run high. Intelligent teams
learn how to harness both their emotional power and conceptual energy to
navigate the pressures of continuous change.
Any team, work group or task force that gets together for the purpose of
working toward a common goal becomes a micro-learning community embedded
within the larger system of the organization. Organizations need to pay
close attention to the way individual teams think and interact. It is
the quality of those daily team interactions that will ultimately
determine how well the larger organization responds to the pressures of
an increasingly competitive and complex world.

Brett Richards is an innovator, performance coach and
energizing facilitator. In addition to being a master trainer in the
SmartSkills System of Effective Intelligence, he also holds
certifications in EQi (emotional intelligence) and executive coaching.
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