How to Succeed at a Gemba Walk Using the 3Gen Principle

Regardless of your industry, you may have observed (or actively participated in) the 3Gen principle, commonly known as a Gemba Walk. Do you and your team know how to truly prepare yourself for and succeed with Gemba Walks? First, a little … [Read more...]

From hype to adoption: Is your maintenance program ready for the IIoT?

You’ve read about the Internet of Things (IoT) and its subset, the Industrial Internet of Things (IIoT). Gartner’s recent Hype Cycle for Emerging Technologies has the IoT rising to what it calls The Peak of Inflated Expectations with an estimated … [Read more...]

Accountability Is A System

Accountability is no more a one-man job than is quality. If accountability lies only with the individual, it will rise and fall with changes in personnel and positions. Accountability starts with a broad based effort to set and measure performance … [Read more...]

The Story of Metrics to Drive Improvement

By Nancy Kay, senior consultant, Daniel Penn Associates Do you every wonder why your company or organization generates stacks of monthly reports with all the numbers you can dream of — and yet, nothing seems to change? The reason is that … [Read more...]

Baseball and Operational Excellence

“Baseball is a simple game. You throw the ball. You catch the ball. You field the ball.” – Durham Bulls coach Larry Hockett, from the movie Bull Durham As we congratulate the San Francisco Giants on their well-earned World Series title and look back … [Read more...]