| Key Industries Served
Government Services . . . continued
Certifications
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U. S. Small Business Administration
Small Disadvantaged Business
#0906-903P, exp. 2/2010.
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Connecticut Minority Supplier
Development Council Inc.
Minority Business Enterprise
#0100102, exp. 1/2008
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Connecticut Department of Transportation
Disadvantaged Business Enterprise, exp. 8/2014.
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Connecticut Department of Administrative Services
Small/Minority Business Enterprise, exp. 7/2009.
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Connecticut Department of Information Technology
Approved e-Gov vendor.
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Major Contracts
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Army OPTARSS
We are a subcontractor to Booz Allen Hamilton on this master IDIQ contract with
the U.S. Army for operations, planning, training, and resource support services to
the Army’s Forces Command (FORSCOM), Southern Region.
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Navy SSACOE
We are a subcontractor to BearingPoint on this master IDIQ contract with the U.S.
Navy for strategic sourcing program support (A-76) to the Naval Facilities Engineering
Command (NAVFAC), Engineering Field Division, South.
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Navy SeaPort-e
We are a subcontractor to both System Planning Corporation (IT services) and Logistics
Management Institute (logistics and supply chain services) on this multiple award
contract with the U.S. Navy Sea Systems Command (NAVSEA) to provide engineering,
technical and programmatic support to many different Navy commands. DPA efforts are
focused on the improvement and management of operations, maintenance, inventory,
and warehousing.
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Army CECOM-S3
We are a subcontractor to Booz Allen Hamilton on this master IDIQ contract with the U.S. Army's Communications
and Electronics Command (CECOM) to provide engineering, logistics and business operations support.
DPA efforts are focused on value engineering, operations, maintenance, and business support.
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Navy SSCOE-ATO
We are a subcontractor to BearingPoint on this multiple award contract with the U.S. Navy Air Warfare
Center (NAVAIR) to provide Agency Tenders to the Navy and Marine Corps as part of the OMB Circular
A-76 competitive sourcing initiative. DPA will assist in the development of agency tender offers and
most efficient organization.
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Recent Government Work
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U.S. Army Medical Command
Daniel Penn Associates helped the US Army’s Walter Reed Army Institute of Research
to develop Performance Work Statements, Quality Assurance Surveillance Plans, personnel
requirements, and evaluation criteria for medical research acquisitions. Our work was
deemed satisfactory and was completed on time and at budget.
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Metropolitan District Commission (CT)
Daniel Penn Associates conducted PMI-certified project management training for senior engineers at the
start of the District’s Clean Water Project, a 15-year, $2 billion project to replace and upgrade
water and sewer facilities in an 8 town service area. The training is a full-time, four day course
covering all PMI topics, with special emphasis on work breakdown structures, critical path scheduling,
budgeting and costing, resource management, risk assessment and mitigation, and multiple project management.
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Greater Hartford Transit District
The Greater Hartford Transit District serves the City of Hartford, CT and fifteen
surrounding towns with land transportation and related transit support services.
After the recent retirement of their Executive Director and the loss of two small
business suppliers, the District faced the loss of federal funds due to missed DBE
goals. Daniel Penn Associates stepped in and helped them to analyze their spending
by commodity, to identify active and potential DBE suppliers, to establish their DBE
goals, to prepare federal filings, and to assist with their public hearing. The District
had their goals accepted and federal funding was continued.
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GSA/FSS Global Supply Alaska
The GSA’s Global Supply Alaska warehouse provides goods and materials to both military and civilian
agencies of the federal government throughout the state of Alaska. DPA initially performed an Analysis
Study that addressed the need to better utilize existing space, to improve business methods and processes,
to handle more throughput with faster turn-around time, and to improve responsiveness to customer needs.
Recommendations from that study included re-arranging storage locations and venue, adding and eliminating
equipment, and improving the order fulfillment (picking) operation. GSA accepted these recommendations
and asked us to proceed with re-designing the layout, shelving and operating parameters of the warehouse,
assisting in the selection of suppliers, coordinating vendor work in physical changeover activities,
and training the warehouse staff in new picking procedures and equipment.
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U.S. House of Representatives
The Chief Administrative Officer of the U.S. House of Representatives has begun an effort to improve
business processes throughout their 700+ person organization, in order to reduce costs, to become more
efficient and effective, and to serve their customers better. After they developed a Business Process
Improvement (BPI) methodology, DPA was invited in to review the BPI methodology, to prepare BPI training
programs, to conduct train-the-trainer classes, and to select software to support on-going process
management.
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GSA/FTS SmartBUY Program
The U.S. General Services Administration, through their Office of IT Solutions, has
begun an effort to reduce software costs by utilizing the combined purchasing power
of all federal agencies. Termed ‘SmartBUY’, this program identifies,
consolidates and negotiates better pricing for selected software commodity groups,
with the intent to achieve government-wide enterprise licenses at the lowest possible
cost. DPA is assisting this effort by performing the consolidation and analysis
of spend data, by identifying and prioritizing the commodity groups and suppliers,
by helping to develop the sourcing strategy, and by supporting the contract negotiation
effort.
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Alliant Lake City SCAC
Daniel Penn Associates was engaged to write Field Maintenance
Procedures (FMPs) for this U.S. Army Small Caliber Ammunition
Plant. The plant has both old and newer equipment, has equipment
that was custom built for the plant, and has equipment with no
available documentation. Working with the equipment operators
and maintenance personnel, and our knowledge of the same or
similar equipment, we were able to deliver a complete set of
FMPs and parts lists.
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Central Vermont Public Service
Corporation
DPA was engaged to conduct an operational analysis and later to
implement a management system to improve the utilization of
distribution crews and customer service operations for all
thirteen districts served by this electric utility. A follow-on
assignment developed a program in the Customer and Commercial
Services Division to determine required staffing levels. The
utility continues to use these programs today.
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Metropolitan District Commission
Daniel Penn Associates was tasked to perform a high-level review
of the procurement and payable processes of this multi-town
water and sewer agency. These processes are driven by the daily
acquisition of parts by the field workforce. We identified
opportunities for streamlining these processes and improving
operational control without negatively affecting the field
workforce’s responsiveness to servicing the customer.
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Puerto Rico Electric Power Authority
Following an analysis of distribution operations, DPA developed and implemented a management
control program to improve operating efficiency and reduce costs.
This program addressed the handling of customer service requests
through both the customer call center and dispatch operations.
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Hartford Public Schools, City of
Hartford, CT
DPA was asked to review and recommend improvements to the overall maintenance program
at the 36 schools controlled by this school authority. Through
management interviews, process mapping, procedures and PM protocol
reviews, technology assessments, cost analysis, and maintenance
frequency and effort analysis, DPA developed and recommended a
comprehensive maintenance management, technology requirement, and
infrastructure improvement plan.
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Sallie-Mae
DPA performed a work management analysis and
implemented a productivity improvement program to control labor
costs and to improve management effectiveness in the Program Support
and Loan Administration departments. The major effort was in the
re-design of business processes to reduce duplicate efforts, improve
cycle times, and enhance customer service. |
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DPA. . . Principles | Key Industries | Training
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