Utilities

The efficient and cost effective generation and distribution of utility services depends on many facets of operations and process management. In light of increasing competition from industry deregulation, functions such as sales and marketing, distribution, information technology, and customer and corporate services need to develop a culture of continuous improvement.

Working in partnership with our clients, we assess existing systems and processes including manufacturing systems improvement, productivity improvement, preventive and predictive maintenance operations, organizational development, business process modernization, and enterprise resource planning. In addition we also provide education and training for employees.

From dispatching and field operations, to customer service and underground locating, and from materials planning to engineering systems, our dedicated, knowledgeable consultants establish positive personal relationships with management and employees upon which they build viable, sustainable solutions.

DPA. . .  Principles  |  Key Industries  |   Training