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Lean Management for the Public Sector

PDF Icon Daniel Penn Associates Government Capability Statement (PDF)

Our country’s economic well-being demands that all sectors, including government, transform how they serve the public.

After decades of success in the private sector, the Lean management system is now being applied at state, county, and municipal levels. Consider the operational gain your government agency can generate by

  • Improving the quality and efficiency of government services
  • Redeploying previously wasted capacity to your mission
  • Boosting employee morale

These results are achievable using Lean principles and techniques. While the potential is great, the transition is not simple. Administrators who are well qualified in traditional management techniques don’t suddenly become Lean managers.

Daniel Penn Associates consultants work closely with government entities to reduce costs and enhance service. From administrative functions to operational activities, we are familiar with government processes, regulations, and procedures. We deliver results to your agency in a timely and cost-effective manner.

Start your public-sector journey to Lean with these DPA programs:

  • Lean for Leaders: Briefing for your top management team
  • Assessment: Evaluation of your organization’s readiness for an optimal Lean initiative
  • Lean for Managers: Workshop on Lean tools and techniques to prepare administrators, managers, and supervisors for their role as sponsors of Lean events and in the transition to Lean management
  • Lean 101: Introduction to Lean for designated staff
  • Kaizens: Process improvement events using cross-functional teams of employees facilitated by DPA consultants
  • Lean Green Belt training program: Build a bench of practitioners prepared to apply a range of Lean tools, including facilitation of Kaizen projects.
  • Lean Networking and Mentorship programs: Reduce reliance on outside consultants by developing peer support systems among Lean practitioners and move your organization forward in a culture of continuous improvement.

Active Government Consulting and Training Contracts

Daniel Penn Associates, LLC has the following active government master agreements in place for consulting and training services:

  • Connecticut Department of Administrative Services: Statewide contract (#14PSX0044) for Strategic Business Consulting and Facilitating for Lean Government Methodologies and Services, to be used by all State agencies and departments, municipalities, and quasi–government agencies.
  • State of Rhode Island: Statewide contract (MPA #486) for Lean Process Improvement Services to be used by all State agencies and departments, municipalities, and quasi-government agencies.
  • State of Rhode Island: Statewide MPA-527 Training Services for State Employees. Contract includes developing and/or delivering training in multiple formats—including instructor-led classroom, live virtual, blended delivery, and asynchronous Learning—appropriate for an adult learning environment.
  • State of Washington: Statewide contract (#01215) for lean consulting services, to be used by all State agencies, departments and offices.
  • State of Michigan: Pre-qualified vendor (Contract No. 071B5500171) to provide all state agencies and departments with Business Process Review/Lean Process Improvement consulting services. The contract is also available for municipalities, state colleges, and quasi-government organizations.
  • Connecticut Energy Efficiency Fund: Statewide contract to provide lean consulting to industrial companies in Connecticut funded by the Energy Efficiency Fund.
  • King County, Washington: Master Contract (#1208-14) to provide King County government offices and operations with lean consulting services.
  • Tri-County Metropolitan Transportation District of Oregon (TriMet): Master agreement #RO180045LJ for multi-discipline, multi-department Lean Six Sigma consulting services.

Success Stories and How To

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