We completed a Lean Audit and Kaizen project with Daniel Penn associates in August of 2020. Our facilitator, Kate McGovern, made sure we understood our schedule, was flexible with dates, and helped us complete the task in a remote environment. We found the course work to be well thought out and the examples to pertained to our work environment. We were able to complete a Kaizen that will lead to valuable time savings for both our staff and our customers.

Each event Daniel Penn has facilitated at our plant results not only in real and measurable improvements in quality and cost but also a fertile educational experience. The environment Daniel Penn consultants create during these team events is filled with positive reinforcement that fully engages every team member.

Through their implementation of a maintenance excellence program at New York-Presbyterian Hospital and in close collaboration with its facilities staff, the DPA team paved the way to a zero-violation finding within the hospital’s facilities operations by the Joint Commission.

The Daniel Penn team was well organized, translated my expectations at a very high level, and ultimately delivered a stellar end product. They not only kept our team updated almost daily on progress but in their interactions at the various staff levels, proved they truly had the knowledge and people skills to "mine" the necessary data with minimal inconvenience to us. I'd gladly work with them again on any project, it was truly a pleasure and an extremely positive experience for my team.

I have had Daniel Penn come into our business multiple times to work on tough complex system problems. Every time we have done this, the process/area we focused on turns from a problem to one of our best running processes.