An Operational Nod to Anthony Bourdain
Sometimes operational lessons get reinforced by unexpected players. This one begins with a story surrounding the late great Anthony Bourdain.
What is Lean and Continuous Improvement?
It is listening intently to employees’ ideas. Converting them into doable alternatives. Then, helping everyone own the new process and move as a team.
Continuous Improvement Process for Financial Services
Daniel Penn Associates helped a mutual fund company design, develop and implement a Continuous Improvement Process (CIP) initiative.